- Student Management Register8
- Training and Assessment Strategy Register8
- Assessment Validation Schedule8
- Trainer and Assessor Matrix8
Where trainers learn to train
CAQA Skills Institute is a simulated registered training organisation that delivers nationally recognised training in business and leadership, hospitality, community services and, at its core, training and assessment for the vocational education and training workforce.
CAQA Skills Institute, registered training organisation (simulated)
CAQA Skills Institute is a simulated registered training organisation that delivers nationally recognised training in business and leadership, hospitality, community services and, at its core, training and assessment for the vocational education and training workforce. Its learners are new trainers moving from industry into teaching, experienced trainers upgrading their credentials, enterprise trainers in large employers, and adult language, literacy and numeracy practitioners. The Institute delivers on campus, in workplaces, online and in blended mode, and it works closely with employers so that every program reflects what industry needs from a competent graduate.
The Institute is organised into six departments: Training and Delivery, Assessment Services, Compliance and Quality, Student Services and Support, Learning Design and Resources, and Industry Engagement and Partnerships. The Footscray campus runs day and evening classes across five days, the Bendigo campus serves regional employers and apprentices, and the online hub supports learners nationally with scheduled webinars and asynchronous study. Trainers and assessors are allocated to programs through the trainer matrix, and every program has a current training and assessment strategy approved before enrolments open.
Learner first
Every decision about delivery, assessment and support starts with what the learner needs to succeed and to be treated fairly.
Integrity of outcomes
A competent decision means the person can do the job. We never issue a credential that the evidence does not support.
Industry currency
Our trainers keep their vocational skills current and our programs are built with employers, not just for them.
Continuous improvement
Validation, feedback, complaints and audit findings are welcomed as the fastest way to make training better.
Services and operations
To develop trainers and assessors who make vocational learning safe, fair, engaging and job-ready for every learner.
Training and assessment programs
Nationally recognised programs for new and experienced trainers and assessors, delivered on campus, online and in blended mode with a supervised practicum in real vocational classrooms.
Enterprise trainer programs
Customised delivery for employers who need in-house trainers and assessors, including workplace-based facilitation, mentoring and assessment practice aligned to the employer's own procedures.
Adult language, literacy and numeracy practice
Postgraduate level programs and short courses for practitioners who assess and develop the language, literacy, numeracy and digital skills of adult learners.
Assessment validation services
Facilitated validation and moderation sessions, sample assessment reviews and validation reports for partner organisations preparing for regulatory review or internal audit.
Learning resource development
Design of learner guides, session plans, assessment tools and mapping documents for nationally recognised units, with industry consultation and version control built in.
Trainer professional development
Workshops and micro-credentials on facilitation, assessment design, reasonable adjustment, digital delivery and the requirements of the current standards for registered training organisations.
Six departments, one workplace
Each department has a purpose, a lead, responsibilities, performance measures and the systems it works in. Students are placed in a department by their scenario.
Training and Delivery
Delivers all scheduled training on campus, online and in workplaces. Trainers plan sessions, facilitate learning, monitor progress...
Visit departmentAssessment Services
Conducts and records assessments, recognition of prior learning and reassessments, and leads validation and moderation. Assessors ...
Visit departmentCompliance and Quality
Maintains the quality management system, monitors compliance with the standards for registered training organisations, manages com...
Visit departmentStudent Services and Support
Manages enquiries, enrolment, pre-training review, unique student identifiers, fees, records and certification, and coordinates la...
Visit departmentLearning Design and Resources
Develops and maintains training and assessment strategies, learner resources, session plans, assessment tools and mapping document...
Visit departmentIndustry Engagement and Partnerships
Builds and records relationships with employers, industry bodies and community organisations that inform training strategies, prov...
Visit departmentWorking systems with real records
Every system is live in your browser: create, update, search, move cards on a board and export what you did. Reset returns the seed data at any time.
Student Management Register
Holds every learner's enrolment, identifier verification, support plan, progress and result records.
8 recordsTraining and Assessment Strategy Register
Tracks every training and assessment strategy, its cohort, mode, approval, industry consultation and review status.
8 recordsAssessment Validation Schedule
Schedules and records validation sessions, samples, outcomes and corrective actions for every unit on scope.
8 recordsTrainer and Assessor Matrix
Records each trainer's credentials, vocational competency, industry currency and professional development against the units they are allocated to deliver and assess.
8 recordsComplaints and Appeals Register
Logs every complaint and appeal from receipt to outcome, with the independent owner, due dates and improvement actions.
8 recordsInbox
8 work requests from managers and colleagues, each linked to a scenario or a document.
Open inboxEight workplace scenarios
Sign in as a role, read the brief, work through the tasks using the documents and systems, then print an evidence summary for your assessor.
Plan and deliver a training session on assessment principles
You are a Trainer in the Training and Delivery team.
Open scenario Intermediate 3 to 4 hoursConduct an observed delivery assessment at a practicum host
You are an Assessor in Assessment Services.
Open scenario Intermediate 4 to 5 hoursTake part in a validation session and draft the report
You are a Validator on the panel for the assessing competence unit.
Open scenario Advanced 5 to 6 hoursComplete a training and assessment strategy for an enterprise cohort
You are a Learning Designer in Learning Design and Resources.
Open scenario Advanced 5 to 6 hoursDesign an assessment tool to replace one that failed validation
You are an Assessment Developer in Learning Design and Resources.
Open scenario Intermediate 3 to 4 hoursConduct an independent review of an assessment appeal
You are an Independent Reviewing Assessor assigned by Compliance and Quality.
Open scenario Intermediate 2 to 3 hoursBuild a learner support plan and resolve an enrolment complaint
You are a Learner Support Officer in Student Services and Support.
Open scenario Advanced 4 to 5 hoursAudit the trainer and assessor matrix before annual allocation
You are an Internal Auditor in Compliance and Quality.
Open scenarioNotice board All notices
- Quality Validation session 22 September, assessing competence
9 September 2026 - Compliance Professional development: the current standards in practice
7 September 2026 - People Industry currency evidence due for renewal
14 September 2026
Coming up Calendar
- 17/09Blended Certificate IV evening session, assessment principles
6:00 pm, Room 2.1, Footscray campus - 22/09Validation session, assessing competence unit
9:30 am, Boardroom, Footscray campus - 24/09Draft strategy for Coastal Care Alliance cohort due
5:00 pm, Learning Design office - 30/09Quality committee, trainer matrix audit findings
1:00 pm, Boardroom, Footscray campus
Mapped to the Training and Education Training Package
Every scenario lists the current units of competency and qualifications it supports, with assessor notes and a printable evidence summary. Use it with your own assessment tools or ask CAQA for a matched kit.