The people
Ten roles you will work with. Sign in as any of them to personalise the workspace. All people are fictional.
Fiona Castellano
Fiona has led the Institute for eight years, holds accountability for compliance with the standards and chairs the quality committee every month.
Robert Ngata
Robert manages the trainer team and timetable across three sites and has delivered training and assessment programs for fourteen years.
Amara Osei
Amara leads assessment, validation and recognition of prior learning and has chaired more than 80 validation sessions in six years at the Institute.
Genevieve Holt
Genevieve owns the quality management system, manages complaints and appeals and has prepared the Institute for three regulatory reviews in nine years.
Sam Petrakis
Sam runs enrolment, records, certification and learner support and joined the Institute five years ago from a university student administration team.
Dilip Chandra
Dilip leads strategy and assessment tool development, has designed resources for more than 200 units and has been with the Institute for seven years.
Bronwyn Keogh
Bronwyn manages employer partnerships and industry consultation and spent twelve years in hospitality management before joining the Institute four years ago.
Tyler Marsh
Tyler delivers business and leadership programs on campus and online, supervises practicum students and has been a trainer for three years.
Lucia Ferrante
Lucia conducts pre-training assessments, builds learner support plans and coaches trainers on integrating foundation skills, and has been at the Institute for six years.
Noah Bergman
Noah processes enrolments, verifies unique student identifiers and maintains the student register, and joined the Institute two years ago.